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FAQ

 

You can check frequently asked questions below:

 

  1. How long does it take to finalize the order?

 

It depends on the avaliability of the product. Products that we have on stock are sent in 1-2 business days. Products, that are not on stock are sent in 3-4 business days from the date that we receive money on our account. We will inform you about every step of your order.

 

  1. How do you send your packages?

We send our products by DPD in European Union, and by different couriers all over the world.

 

  1. How long is the warranty of your products?

 

We add warranties to our products on 24 months, unless the producer gives longer term.

 

  1. Where can I realize warranty repair?

 

All of repairs are realized by authorised service points

 

      1. I have a problem with placing an order. Howe can I do it?

 

If any problem occures, please contact us on magnus@hurtowniamuzyczna.pl

 

  1. Do your prices include tax?

Yes, all prices given on the website include tax

 

  1. Do you sell used instruments?

No, we only sell brand new instruments, with producer's warranty

 

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